Elevate18 – Episode 10 – Boosting Lifetime Value – Customer Retention

Welcome back to Elevate18 and Episode 10 of our weekly video series. Last week we focused on execution, or more specifically execution of your business strategy.

The topic today is customer retention. Your customer retention rate has a real impact not only on your sales, but on your profitability, your business efficiency, on your brand perception and so much more. To hear more about customer retention and the priority it should take in your business, listen to this week’s episode. Please let me know if you have any questions.

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